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Privacy Policy

Effective September 10, 2026

Ryelink LLC. ("Futern", "we", "us" or "our") provides an AI sales agent platform through which businesses that use it ("Customers", "Users" or "you") can conduct market research, identify and verify prospects, personalize outreach, and manage related B2B sales workflows (collectively, the "Services").

This Privacy Policy explains how we process personal information, including business contact information and other types of personal information that are submitted to us through our Services or otherwise collected, stored, used, disclosed, inferred, acquired or processed by us in connection with developing, improving or providing our Services.

This Privacy Policy also describes Futern's practices for collecting, storing, using, disclosing, and otherwise processing personal information in relation to visitors to our website ("Website"), Futern's marketing activities, and Customers' use and access of our Services.

For data subjects whose personal information is included in Futern's contributor database, this Privacy Policy is intended to provide you with information on who Futern is, how you can opt-out of our database, and the potential outcomes of remaining in our database. For questions or requests regarding your personal information, please contact us at privacy@futern.com.

By remaining in our database, you may be contacted by our Customers when they are conducting their business-to-business sales and marketing activities. Communications you receive from our Customers may be relevant to your profession or employment role, but we cannot guarantee that you will find such communications to be relevant or of interest to you.

By accessing the Service, visiting the Website or otherwise participating in Futern marketing activities, you acknowledge the collection, use, disclosure and other handling of your information as described below. If you are interested in the rights that apply to the information that Customers submit to us or that we collect and use, please read this Privacy Policy and our Terms of Service carefully.

1. Information we use to provide the service

We use a variety of information that we obtain from various sources, including our Customers and their users in order to provide the Service.

Information we collect from third party sources

We may obtain information from third party sources, such as data providers and integration parties, or from public sources and methods, such as information available on public APIs and the internet.

Information Customers and Users submit to us

Customers and their Users may provide a variety of information to us through the Service.

This includes:

  • Users' own contact and other personal information, such as name, email address, telephone number, job title, employer and location.
  • Information about our Customers' business contacts, such as their contacts list or customer list; including for instance, name, email address, telephone number, job title, employer and location.
  • Other personal information, such as website visitor IP addresses, that our Customers submit to us through their use of our Service.

If we provide a payment option to Customers, we may collect payment data, and if a Customer purchases one of our online subscription-based Services, the Customer may need to provide payment and/or credit card information, and other information to validate their payment method and identity. We will use that information to fulfill the Customer's purchase request.

We likewise may request, and Customers and their Users may provide, additional information in order to create, support and maintain their account enabling access to the Services.

We refer to all of the above information referred to in this Section 1 as "Service Information."

Our use of Service Information is governed by our Terms of Service and/or our other agreements with those Customers or their Users.

2. Information we collect automatically

We also use automated means to collect a variety of information from visitors to our Website and Users of our Service. We refer to this information, which we describe below (in this Section 2), as "Usage Information."

First, if you visit our Website, or open an email that we send to you or that our Customers send to you through the Service, we and third parties may use automated means to collect information about you, your computer or other device, and your use of the Website or engagement with the email. These automated means include technologies such as cookies, Web server logs, Web beacons, pixels, and JavaScript, as well as functionality that can collect data from a mobile device.

Cookies are files that websites and online services create and access on your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Website and the Service may use HTTP cookies, HTML5 cookies, Flash cookies and other types of local storage (such as browser-based or plugin-based local storage). If you visit our Website or use the Service, your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies or local storage you may not be able to use all of the features of our Website or the Service.

We use cookies and similar technologies for purposes such as authentication, maintaining preferences, security, analytics, troubleshooting, and measuring the performance of our Website and Service.

In conjunction with the gathering of information through cookies and other automated means, Web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located.

The Web server logs also may record information such as the address of the Web page that referred you to the Website and/or our Service and the IP address of the device you use to connect to the Internet.

Cookies and similar technologies also may log information about your interaction with our Website or the Service, such as the pages you visit, clicks, navigation events, and Service functionality you use, to help us analyze performance, troubleshoot issues, and identify areas for improvement.

To control which Web servers collect information by automated means, we may place tags on our Web pages called "Web beacons," which are files that link Web pages to particular Web servers and their cookies. We also may include Web beacons in e-mail messages that we send to you or that our Customers send to you through our Services.

We or third parties also may send instructions to your device using JavaScript or other computer languages to store or gather the sorts of information described above and other details about your interactions with the Website or Service.

If we provide a mobile app, we or third parties may collect information similar to the data mentioned above. In that case, we also may collect unique device identifiers (such as advertising IDs) and other mobile-specific types of information. For example, depending on your device and/or browser settings, we may collect your device's geolocation.

3. Information we collect from marketing and sales activities

You provide your personal information to us when you voluntarily fill in forms on our Website such as when you request a demo or to contact sales. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number and the content of your request.

You may also share personal information with us through our Website when you register for an event or online webinar or training; sign up to receive emails or newsletters; download information; or complete a survey. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number and the content of your request.

You may also provide Futern with your personal information at a marketing event or through marketing activities. This personal information may include: first and last name, company name, job title, work email address, work address, phone number and the content of your request.

If you attend an in-person or virtual event or agree to be recorded in a telephone or video meeting, we may record some or all of that event or meeting. For events, we may also document the event by taking photos or interviewing you at the event. We use this information for business and marketing purposes and training purposes.

We refer to all of the above information referred to in this Section 3 as "Marketing Information."

4. Use of Service Information, Usage Information and Marketing Information

We process personal information on the basis of one or more of the following, as applicable:

  • Performance of a contract with you or to take steps at your request prior to entering into a contract;
  • Our legitimate business interests, such as improving our Services, conducting B2B marketing, and maintaining the security of our platform, provided that such interests are not overridden by your rights;
  • Your consent, where we have specifically requested it (for example, for certain cookie-based analytics); and
  • Compliance with a legal obligation to which we are subject. Where we rely on legitimate interests, you may have the right to object; please contact us at privacy@futern.com.

a. How we use the service information

We use the Service Information for several purposes:

  • To provide, evaluate and improve the Service.
  • To analyze how the Service is used.
  • To otherwise administer and troubleshoot the Service.
  • To create new products, services and tools that we may use internally or offer to others, including Customers.
  • To verify your identity and establish your account.
  • To send you updates, emails, newsletters and other information that may be of interest to you.
  • When we obtain the Service Information for purposes of our own corporate business relations – such as to find and communicate with businesses we believe may be interested in our Service – we may use the Service Information for marketing and advertising, such as to deliver business emails about our service or other types of marketing.

b. How we use the Usage Information

We use the Usage Information for several purposes:

  • To provide, evaluate and improve the Service or Website.
  • To analyze how the Service or the Website is used.
  • To otherwise administer and troubleshoot the Service or Website.
  • To create new products, services and tools that we may use internally or offer to others, including Customers.
  • To verify your identity and establish your account.
  • To send ads to you when you are on the Website or Service or visit other websites (or other media channels and applications); create, tailor, deliver and study the effectiveness of advertising and promotional material both on and off of the Website or Service; and to perform other analytics.

c. How we use Marketing Information

We use Marketing Information that you provide to us:

  • When you fill in forms on our Website or at an event to respond to your request, provide requested information, and to contact you about that request.
  • To send you updates, emails, newsletters and other information that may be of interest to you.
  • For any other business purpose stated when collecting your Marketing Information or as otherwise set forth in applicable data privacy laws.

d. Additional uses of information

We also may use the Service Information, Usage Information or Marketing Information to (a) try to keep the Service safe, and (b) investigate, prevent, or take action regarding unlawful or harmful activities, including potential threats to the physical safety of a person, potential fraud, and violations of our Terms of Service or other agreement(s) with you.

5. Sharing your information

a. We may share the Service Information with the following parties:

  • Companies that perform services for us, with us, or on our behalf, including without limitation advertising and data platforms and companies (or those working with our customers and business partners), providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, and data enhancement platforms.
  • Business and data partners, in the course of creating new data services and solutions.
  • Our customers as part of our Services, including the contributory database.

If your information is included in our contributory database, you may request removal by contacting us at privacy@futern.com.

b. We may share the Usage Information with the following parties:

  • Companies that perform services for us, with us, or on our behalf, including without limitation advertising and data companies, providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, advertising, data enhancement and marketing partners, and e-mail service providers.

c. We may share the Marketing Information with the following parties:

  • With companies that perform services for us, with us, or on our behalf, including without limitation advertising and data companies, providers of technical infrastructure and technical and customer support, hosting providers, billing support and payment providers, advertising, data enhancement and marketing partners, and e-mail service providers.
  • In any other circumstance where we have collected or you have provided such Marketing Information to us for any purpose disclosed by us when we collect the Marketing Information, such as with event sponsors or other third party business partners.

d. We may share the Service Information, Usage Information and Marketing Information:

  • With other members of our evolving corporate family.
  • In connection with efforts to detect and address fraud, credit risk, security or technical issues.
  • Without restriction when the information is aggregated, anonymized or de-identified.
  • In connection with significant corporate events.
  • When we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible unlawful activities or to comply with legal process or other legal requirements; when we deem disclosure appropriate in situations involving potential threats to the physical safety of any person, potential violations of our terms (such as our Terms of Service), or claims of violation of the rights of third parties; or when we deem disclosure appropriate to protect the rights, property and safety of us, our employees, users, or another person or entity (the disclosures described here may involve the good faith sharing of your information with, for example, law enforcement, government agencies, courts, or other parties); and
  • In any other circumstance where we have appropriate consents or are otherwise permitted by law to share it.

6. Your Data Rights

You have certain choices about your personal information. Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to request access to or correction of your personal information, or to request deletion of certain personal information. To exercise any of these rights, please contact us at privacy@futern.com. We may need to verify your identity before processing your request, and we will respond in accordance with applicable law. Please note that certain information may need to be retained where we have a continuing legitimate business or legal basis to do so.

Where we process your personal information based on your consent (for example, for certain analytics cookies or marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.

Please note also that we may process information about you in some instances where we are acting as a data processor or service provider on behalf of other businesses. In such cases, we recommend that you contact the business to which you originally provided your personal information regarding any request concerning that information.

Opt Out of Cookies and Other Similar Technologies. Your browser or device can allow you to opt out of data collection through cookies or similar technologies. Please note that your experience using the Website or the Services might be degraded, or certain functionalities may not work, if you opt-out to such collection.

Opt Out of Marketing Communications. If you wish to opt out of our use of your contact information for our email marketing purposes, you can click the "Unsubscribe" button located within the most recent marketing email you received from us or contact us at privacy@futern.com.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended ("CCPA"). These may include the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information (subject to certain exceptions); and the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined under the CCPA. In the course of providing our Services, we may disclose business contact information to our Customers in ways that could constitute a "sale" or "sharing" under the CCPA. To submit a request or opt out, please contact us at privacy@futern.com. We will not discriminate against you for exercising any of your rights under the CCPA.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal and contractual obligations, to resolve disputes, and to enforce our agreements. The specific retention period depends on factors such as the nature of the information, the purposes for which it is processed, and applicable legal requirements. When personal information is no longer needed for any of these purposes, we will delete or de-identify it in accordance with our internal data management practices.

8. Automated Processing

Our Services may use automated means, including artificial intelligence, to process business contact information for purposes such as identifying and categorizing potential prospects. These automated processes are designed to support our Customers' B2B sales activities and do not produce decisions that have legal or similarly significant effects on individuals solely based on automated processing.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the personal information we process. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Please help to do your part by taking steps such as (1) using a strong, unique password for our Service that you do not use elsewhere, (2) protecting the confidentiality of your password, and periodically changing it, (3) accessing our Service and Website only from devices that have an up-to-date operating system and anti-virus protection, and (4) notifying us of any suspected unauthorized activity or any breach of the confidentiality of your login credentials.

Taking these steps may help lower the risk or impact of certain security threats.

10. Third party links and services

The Service and/or the Website may contain links to third-party websites, applications and services — or may itself be embedded in such a site, application or service — and may also contain cookies and other third-party content and features. Your clicking on these links or your viewing or interacting with any of these items, or third parties may result in the collection, use and sharing of information about you by third parties. We are not responsible for the content, security or practices of any third parties. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy — you should review those parties' policies and terms to determine how the data they collect from you will be handled.

11. Children

The Service is not intended for use by minors. We do not knowingly collect personal information from individuals under the age of 16 (or a younger age where permitted by applicable local law). No personal information should be submitted to our Service or Website by such individuals.

12. International transfers

Your personal information may be processed in Singapore and other countries where Futern or its service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required by applicable law, we take appropriate steps to protect personal information transferred across borders, including by entering into standard contractual clauses approved by applicable authorities or relying on other legally recognized transfer mechanisms.

Please do not provide information to us unless you have the proper consents required in the country in which the information was collected.

13. Google API Disclosure

Futern's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Futern's transfer of information received from Google APIs to any other app will also adhere to Google's Limited Use Requirements.

14. Changes to this policy

This Privacy Policy may be modified from time to time as our business practices and legal requirements evolve. If this Privacy Policy is modified, we will provide notice of the change by posting the updated Privacy Policy on this website (or its successor), and we will include the effective date of the update.

If you disagree with this Privacy Policy or any changes to it, you should stop using the Service and avoid providing additional information to us. For questions or requests regarding your personal information, please contact us at privacy@futern.com.

15. How to contact us

If you have any requests, questions, comments, or concerns regarding our Privacy Policy or practices, please contact us using the details below:

You can contact our Privacy Team by emailing us at privacy@futern.com or by contacting us at the address below:

Ryelink LLC.
16192 Coastal Highway St, Lewes, DE 19958